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Clarify trait handling in Track/Page calls vs. Identify for Unify updates #7654

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Merged
merged 3 commits into from
Jun 20, 2025

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lizkane222
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Proposed changes

Customers were confused on why context.traits in Track events were not updating user traits within Unify. Added clarification warning

Merge timing

  • ASAP once approved

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Support reported multiple customers reaching out about this topic, requiring further clarification in docs.

Customers were confused on why context.traits in Track events were not updating user traits within Unify. Added clarification warning
@lizkane222 lizkane222 requested a review from a team as a code owner May 30, 2025 21:10
@lizkane222 lizkane222 requested a review from pwseg May 30, 2025 21:10
@pwseg pwseg changed the title Update track.md Clarify trait handling in Track/Page calls vs. Identify for Unify updates Jun 20, 2025
@pwseg pwseg added the content-update updates to content that are not new features, includes grammar fixes, added notes label Jun 20, 2025
@pwseg pwseg merged commit d0d199b into develop Jun 20, 2025
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@pwseg pwseg deleted the lizkane222-patch-1 branch June 20, 2025 21:16
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2 participants